CHC33015 Certificate III in Individual Support (Ageing)

CHC33015 Certificate III in Individual Support (Ageing)


Course Introduction:

CHC33015 Certificate III in Individual Support (Ageing) reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. 

Course entry requirements:

  • This is an open entry program of study with participants needing to read, write and communicate in English to a level to perform the job. Students will be required to complete a LLN evaluation to determine suitability.
  • Students must be over 18 years of age to conduct practical placement. 
  • Police checks are required prior to commencing practical placement which we will organise on our students’ behalf. If a student has a Disclosable Court Outcome registered against their name, we are unable to assist with placement as industry will not accept students without a clear record. This requirement is not negotiable. Please note, in Victoria this includes any offence that may have occurred up to 10 years ago and will show offences that state they are “without conviction”.
  • Students are required to obtain a volunteer Working with Children’s check (WWC) to commence placement.
  • Students are required to be able to access a computer which will allow use of a USB in order to complete assessments and read information for units of competency.
  • Students must obtain the flu vaccine which is a Federal Government directive regarding requirements for entry into, and visitors to, residential aged care facilities and specific information on the flu vaccine.  As a result, aged care providers will seek evidence of immunisation status and students must provide this to AHT as part of the enrolment process.

Practical Placement information

Practical placement of 120 hours is required which All Health Training will organise on our students behalf.

The hours of work required within Aged Care facilities is usually in two shifts, the morning shift is from 7:00am - 3:00pm which is the preferred shift for our students to attend; the afternoon shift being 3:00pm - 9:30-10pm.  Weekend work is not available. Facilities have advised that they prefer students to be available for at least a 3 - 5 day block initially and as such, All Health Training suggests if you are already working you consider discussing and organising work and/or family care arrangements prior to undertaking practical placement to enable you to undertake these duties during the week.

Practical placement may be commenced during the course and must be completed within 1 month after the course conclusion.

If a participant is currently working in the aged care sector you would be required to demonstrate working in the role for 120 hours. This can be done via completion of a Special Consideration form prior to course commencement and providing current payslips, resume and position description that we can verify. This allows students to complete practical activities within their job role.  Please refer to the Student Handbook for additional fees that may apply.

Students will be required to wear an All Health Training polo shirt and name badge (both provided) on placement.  In addition, long black pants & black closed in, non-slip shoes will be required which students will either need to provide or purchase at their own cost.

Other course information:

Students are required to complete the written assessments outside of class time, which depending on a students underpinning knowledge, may be approximately 6 – 10 hours per week.  Assessments are hardcopy but will require access to a computer for research on the internet, accessing a USB for course materials and weekly emails from the trainer.

Credit Transfer:

If students have already successfully completed units within the qualification, credit can be granted within our program.

Recognition of Prior Learning:

Competencies gained through other formal study or experience may be acknowledged through a recognition process.

Job Prospects:

Completion of this course allows you to apply for jobs in the areas of Residential services, Respite services & home care personal care services.

Opportunities for Further Study:

Further studies may be undertaken and this course can lead into Certificate IV in Ageing Support, Certificate IV in Disability or Nursing. See the "pathways" tab for further information.

Next Courses Commencing: 

Please refer to the button below - "Upcoming course dates".

Course Length & Delivery:

Classroom Delivery & Flexible Learning Options Available

The program is run at our Blackburn, Narre Warren & Preston training facilities and consists of classes 1 day (9.00am – 4.30pm) for 22 weeks or 1 night class for 30 weeks plus 3 additional full day Saturdays (5pm – 9pm).

Classroom study may not be suitable for all students. Therefore, to find out more information about our flexible learning program, please click here.

Practical experience is undertaken throughout the course in the All Health Training simulated environment with trainers who are experts in their field and maintain currency in the industry.

We also offer this course as flexible learning where course materials are either emailed or mailed to students and students are expected to come to Blackburn training rooms a minimum of 8 times for practical demonstrations and practise prior to placement.

Should you have a group of potential students at your workplace who wish to complete this qualification together, we can organise a flexible timetable to suit the student and the workplace.



The student tuition fees as published are based on information provided by the student on their Application form and are subject to change once we have confirmed individual circumstances at enrolment and reviewed documentation which may include Credit Transfer/RPL application, ability to provide a copy of HCC/PCC or proof of Skills First Program eligibility requirements.

Government Funded Students
Non-refundable registration fee = $250
Tuition fee = $0
Resources fee = $195
Total fee = $445

Government Funded Students and have a current Health Care Card, Pensioner Concession Card or Vet Gold Card
Non-refundable registration fee = $250
Tuition fee = $0
Resources fee = $195
Total fee = $445

This training is delivered with Victorian and Commonwealth Government funding under the Skills First Program and may impact your access to further government subsidised training.

You are eligible for a government subsidised training place if you:
Meet one of the following citizen/residency status:

  • Australian citizen
  • Australian Permanent Resident (holder of a permanent visa)
  • New Zealand citizen

and are any of the following:

  • a person under 20 years as at 1st January 2020; or
  • an applicant seeking a higher qualification than the highest qualification already held

Please note - Eligible students can only commence two (2) subsidised training courses in at the same qualification level (ie. Cert III, Cert IV, etc) in their lifetime.

Fee for Service Students:

Non-refundable registration fee = $250
Tuition fee = $1245
Resources fee = $195
Total fee = $1690

Student payments

Minimum payments required prior to the course commencement:

  • $250 is non-refundable after application

Please ask about our payment plan for the balance of the fees which must be paid by regular payments over the duration of the course by EziDebit only. Should you not return an Ezidebit form your enrolment will not be confirmed. If a payment defaults, the student must rectify the payment before the next scheduled payment. If 2 consecutive payments default, or 3 in total across the agreement, this will result in the total amount being due immediately.

Student prepayments

We will only accept student pre-payments of no more than $1500 prior to the course commencement. You may then go onto a payment plan for the balance of the fees.

Additional fees that may be applicable

Please refer to the Student Handbook available on for a comprehensive list of additional fees that may be applicable.  Fees include failure to attend practical sessions; failure to attend placement orientation, assessment visit or placement; requesting placement at an alternative employer, fee payment charges, reprinting a Certificate/Statement of Attainment.



Core Units:

Unit Code Units of Competency  
CHCCCS015 Provide individualised support  
CHCCCS023 Support independence and well being  
CHCCOM005 Communicate and work in health or community services  
CHCDIV001 Work with diverse people  
CHCLEG001 Work legally and ethically  
HLTAAP001 Recognise healthy body systems  
HLTWHS002 Follow safe work practices for direct client care  

Elective Units:

CHCAGE001 Facilitate the empowerment of older people  
CHCAGE005 Provide support to people living with dementia  
CHCCCS011 Meet personal support needs  
CHCCCS025 Support relationships with carers and families  
BSBLED101 Plan skills development  
CHCPAL001 Deliver care services using a palliative approach  
HLTINF001 Comply with infection prevention and control policies and procedures  
HLTAID003 Provide First Aid  



Competency is assessed through a combination of practical application and demonstration of skills, research, analysis, completion of competency based workbooks and 120 hours of practical placement in an aged care setting.

Application Process:

Complete the on-line Student Application Form on our website –

Alternatively, we can send you a paper-based enrolment form for you to complete and submit to All Health Training in person, by email or mail. Once we receive an application, we will contact you to organise the required supporting documentation and payment to ensure your place in the course.


Should you have any questions regarding the course, please contact us as follows:
P: 03 9894 3900

Access & Equity:

All Health Training is committed to providing an inclusive learning environment. Principles of access and equity for all students are applied in all programs. People with disabilities may be able to apply.



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