Managing Challenging Behaviour

Managing Challenging Behaviour



A high percentage of elderly people in professional care suffer from dementia, a psychiatric illness or a specific brain injury. Recently, extensive research has been undertaken into understanding the origins of behaviours of concern, focusing on addressing the variety of underlying causes. In this program we investigate defining and understanding behaviours of concern, types of behaviours and unmet needs, assessing and problem solving, possible triggers and management strategies. Systematic approaches to the identification of triggers and instigation of problem solving techniques can significantly reduce this increasingly widespread condition.

STANDARD 2 : Health and personal care


Download the Workshop Fact Sheet here

Content & Delivery


This workshop covers the following:

  • Caring for the client holistically.
  • How culture & religion influences a person’s individual needs
  • How disability & illness affect behaviour
  • Triggers for behavioural problems
  • Strategies to manage disturbed behaviour in older people
  • Using a behavioural assessment chart effectively.
  • Assessment documentation, care planning and reporting

*Workshops can be contextualized to suit your individual organizational needs


This workshop is delivered in the classroom over a two hour duration.



Upon successful completion of the workshop, participants will be able to confidently demonstrate knowledge of subject matter and will receive a Statement of Attendance for Professional Development within 10 business days


All Health Training recommends refreshing your knowledge and skills annually.



AHT - Making you the Future of Healthcare

All Health Training is a registered Training Organisation (TOID 22066) committed to quality training and education. We provide a ranges of courses, workshops and by distance learning specialising in the health care industry.

AHT Locations

Modern and fully equipped training facilities at Blackburn, Narre Warren and Preston.

Public Course Bookings

To view our upcoming public workshop dates, click here.

Click the “Apply” button to send through an enquiry.

Group/Corprate Bookings

Group bookings can be delivered at your own facility or at one of AHT’s training facilities

Click the “Apply” button to send through an enquiry.

For Enquiries and Pricing

Phone: 03 9894 3900 or Email:
Head Office: Level 2, 29 Railway Rd, Blackburn VIC 3130 | 03 9894 3900