Incident Reporting

Incident Reporting



Importance of reporting ensures that every person involved in or impacted by an incident receives appropriate care. Incident reports can be used to improve services.

The ultimate aim of incident reporting is to learn from events and improve services to clients and client outcomes it can include:

  • Improved or new supports services to clients
  • New or improved learning programs for staff
  • Better communication
  • Changes to policies and practices instructions
  • Provides the opportunity to Stop, look and reflect


Download the Workshop Fact Sheet here

Content & Delivery


This workshop covers the following:

  • Incident Reporting & Reporting Unsafe Practises
  • Department of Health and Human Services client incident management system
  • What is incident reporting and why is it important
  • When is a client incident report required?
  • Incident Type and Category
  • Incident Type and Category
  • Completing Client Incident Report form
  • Business best practice

* Workshops can be contextualized to suit your individual organizational needs


This workshop is delivered in the classroom over a two hour duration.



Upon successful completion of the workshop, participants will be able to confidently demonstrate knowledge of subject matter and will receive a Statement of Attendance for Professional Development within 10 business days.


All Health Training recommends refreshing your knowledge and skills annually.



AHT - Making you the Future of Healthcare

All Health Training is a registered Training Organisation (TOID 22066) committed to quality training and education. We provide a ranges of courses, workshops and by distance learning specialising in the health care industry.

AHT Locations

Modern and fully equipped training facilities at Blackburn, Mornington, Narre Warren and Preston.

Public Course Bookings

To view our upcoming public workshop dates, click here.

Click the “Apply” button to send through an enquiry.

Group/Corprate Bookings

Group bookings can be delivered at your own facility or at one of AHT’s training facilities

Click the “Apply” button to send through an enquiry.

For Enquiries and Pricing

Phone: 03 9894 3900 or Email:
Head Office: Level 2, 29 Railway Rd, Blackburn VIC 3130 | 03 9894 3900