HLT33115 Certificate III in Health Services Assistance

HLT33115 Certificate III in Health Services Assistance


All Health Training is a Registered Training Organisation (TOID 22066) and provides individuals the opportunity to update their skills to perform at an optimum level and provide professional excellence. We deliver a variety of courses with a major focus on health, aged care and pathology collection - growth industries with significant staffing shortages.

Course Introduction:

HLT33115 Certificate III in Health Services Assistance reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision.

Course entry requirements

  • This is an open entry program of study with participants needing to read, write and communicate in English to a level to perform the job. Students will be required to complete a LLN evaluation to determine suitability.
  • Students must be over 18 years of age to conduct practical placement. 
  • Police checks are required prior to commencing practical placement which we will organise on our students’ behalf. If a student has a Disclosable Court Outcome registered against their name, we are unable to assist with placement as industry will not accept students without a clear record. This requirement is not negotiable. Please note, in Victoria this includes any offence that may have occurred up to 10 years ago and will show offences that state they are “without conviction”.
  • Students are required to obtain an employee Working with Children’s check (WWC) to commence placement.  This is at the students own cost as AHT are unable to request the WWC on our students behalf.
  • Students are required to be able to access a computer which will allow use of a USB in order to complete assessments and read information for units of competency.
  • Students must be able to provide evidence of immunisation protection against the following: Hepatitis B, Tuberculosis, Pertussis, Varicella, Diphtheria, Measles, Tetanus, Mumps and Rubella, in order to undertake practical work placement. Please contact us for further information 03 9894 3900.

Practical Placement Information

The course includes 120 hours of mandatory practical placement in Industry, which All Health Training organise on our students behalf.  The hours of work required within hospitals is usually in two shifts, the morning shift is from 7:00am - 3:00pm which is the preferred shift for our students to attend. Placement is preferred to be completed in a block, which means you have to attend continuously during weekdays.  Where your class is on a weekday, you will attend 4 days of placement and attend your regular class which means you will complete placement in 4 weeks. If your class is a Saturday or night class, you must attend 5 weekdays which means you will complete placement in 3 weeks. If there is a public holiday during your placement you must make those hours up at the end. When considering your placement dates please ensure that you have accommodated public holidays, potential absences due to illness and your class schedule.

Practical placement may be commenced after week 6 of the course and must be completed within 1 month after the course conclusion.

Students will be required to wear an All Health Training polo shirt and name badge (both provided) on placement. In addition, long black pants & black closed in, non-slip shoes will be required which students will either need to provide or purchase at their own cost.

Credit Transfer:

If students have already successfully completed units within the qualification, credit can be granted within our program.

Recognition of Prior Learning:

Competencies gained through other formal study or experience may be acknowledged through a recognition process

Job Prospects:

Employment outcomes include varying roles as an employee in organisations, primarily in Hospital settings under direct supervision within clearly defined organisational guidelines. It covers workers who provide assistance to health professional staff with the care of patients and clients. The PSA/PSS assistance tasks may include assisting with movement, transporting, MET calls, food service, clinical cleaning. These workers may also undertake additional tasks including inventory, maintenance, linen handling, waste handling and handling of medical gas cylinders. Common occupational titles may include Job roles/titles may include Patient Support Services, Patient Support Attendant, Environmental Services Attendant/support, Orderly, Nursing assistant.

Opportunities for Further Study:

Further studies may be undertaken and this course can lead into Certificate III in Allied Health Assistance, Certificate IV in Operating Theatre Technical Support or Nursing. See the "Pathways" tab for further information.

Next Courses Commencing: 

Please refer to the button below - "Upcoming course dates".

Course Length & Delivery:

The program is run at our Blackburn & Narre Warren training facilities and consists of classes 1 day (9.00am – 4.30pm) for 22 weeks or 1 night class (5pm – 9pm) for 30 weeks + 3 Saturdays. 

Students should expect to complete written assessments outside of the classroom and we would recommend that approximately 8 hours per week be put aside for this purpose.  In addition, practical placement of 120 hours is required which our trainer will organise on our students behalf.

Practical experience is undertaken throughout the course in the All Health Training simulated environment with trainers who are experts in their field and maintain currency in the industry.


The student tuition fees as published are subject to change given individual circumstances at enrolment.

All RTOs have had restrictions imposed to the HSA qualification for 2018 and therefore we have limited seats available. If you would like to undertake this course and wish to be considered for a FUNDED position for future courses, we can take your details and put you on a waiting list but we cannot guarantee you will able to enrol in a class as spots are limited. Please note that you will need to attend an interview before we are able to offer you a FUNDED position.

Fee for Service Students:

Non-refundable registration fee = $100
Tuition fee = $2,760
Resources fee = $90
Total fee = $2,950

Student payments

Minimum payments required prior to the course commencement:

  • $500 for a Fee for Service student.  $100 is non-refundable after application

Please ask about our payment plan for the balance of the fees which must be paid by regular payments over the duration of the course by EziDebit only. Should you not return an Ezidebit form your enrolment will not be confirmed. If a payment defaults, the student must rectify the payment before the next scheduled payment. If 2 consecutive payments default, or 3 in total across the agreement, this will result in the total amount being due immediately.

Student prepayments

We will only accept student pre-payments of no more than $1500 prior to the course commencement. You may then go onto a payment plan for the balance of the fees.

Additional fees that may be applicable

The following fees may be applicable for students:

HLTAID003 Provide First Aid

Any qualification that has Provide First Aid as a unit of competency has a compulsory practical session to demonstrate the skills and knowledge acquired through the theory. Students who are absent without notice are charged a special public course rate of $60 or can obtain it elsewhere, but must have the Certificate to us by Session 5 of their course timetable

Practical placement visits

During practical placement, an All Health Training assessor will visit you twice. If you are absent and do not provide us with at least 48 hours’ notice, students will be invoiced $100. This fee covers the cost for the assessor to visit the workplace on another occasion by mutual agreement.

Practical placement – alternative employer requested by student

All Health Training coordinate the placement for all of our students at employers that we believe will provide our students with a great placement experience.  However, we do acknowledge that some students who have enrolled into a course at All Health Training may currently have a contact in the industry and would like to complete their placement with this organisation rather than one determined by AHT.   Should a student wish to organise their own placement at an alternative employer an additional fee will be applied to cover the costs of coordinating new agreements and 1:1 assessment visits.   The total fee is $300 if located within 25km radius of your training venue.  Additional fees may apply for travel if it is outside this area.  In these circumstances, the student must inform AHT of their intention at the Pre Training Review and confirm details within 6 weeks of course commencement on a form that will be provided to you.

Student misses practical placement orientation

Should a student miss the orientation at placement for any reason whatsoever, the student will incur an additional fee of $200 for our administration time to resolve the issue with the student and employer.  Missing orientation may require the placement dates to be forfeited and organised for another date.


Core Units

Unit Code Units of Competency  
CHCCOM005 Communicate and work effectively in health or community services  
HLTINF001 Comply with infection prevention and control policies and procedures  
HLTWHS001 Participate in work health and safety  
BSBWOR301 Organise personal work priorities and development  
BSBMED301 Interpret and apply medical terminology appropriately  
HLTAAP001 Recognise healthy body systems  
CHCDIV001 Work with diverse people  

Elective Units

CHCCCS012 Prepare and maintain beds  
HLTAID003 Provide First Aid  
HLTFSE001 Follow Basic Food Safety Practices  
HLTHSS007 Handle medical gases safely  
HLTHSS003 Perform general cleaning tasks in a clinical setting  
BSBFLM312 Contribute to team effectiveness  
CHCCCS026 Transport individuals  
CHCCCS002 Assist with movement  
CHCCCS010 Maintain high standard of service  
CHCAGE005 Provide support for people living with dementia  
CHCCCS020 Respond effectively to behaviours of concern  
BSBLED101 Plan Skills development  


Competency is assessed through a combination of practical application and demonstration of skills, research, analysis and completion of competency based workbooks

Application Process:

Complete the on-line Student Application Form on our website – www.allhealthtraining.edu.au

Alternatively, we can send you a paper-based enrolment form for you to complete and submit to All Health Training in person, by email or mail. Once we receive an application, we will contact you to organise the required supporting documentation and payment to ensure your place in the course.


Should you have any questions regarding the course, please contact us as follows:
P: 03 9894 3900
e: info@allhealthtraining.com.au

Access & Equity:

All Health Training is committed to providing an inclusive learning environment. Principles of access and equity for all students are applied in all programs. People with disabilities may be able to apply.



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